Guest User
June 2, 2024
The design of the hotel is extremely pretty, makes you feel like you are in a rainforest resort. Breakfast has a huge variety but I love eggs so I always request eggs done differently from scrambled. The hotel is located away from the city center so you will need a taxi every time when you go out. Had a bad first experience with the taxi driver but the hotel listened and I had a great driver, Pablo after that incident. A big thank you to Vanessa and also Lucia for all their help during my stay! The other receptionists are really either not helpful or can’t speak English well, that’s disappointing for a 5 star hotel. The hotel swimming pool was under maintenance so I didn’t get to use the pool.